Proposal and Benchmark-Based Assessment of a Configure-Price-Quote Process Optimization Framework for Manufacturing Enterprises Using Oracle CPQ
Received: 2 March 2026 | Revised: 4 April 2026 | Accepted: 17 April 2026 | Online: 6 June 2026
Corresponding author: Rajesh Soma
Abstract
Manufacturing enterprises operating in Engineer-to-Order (ETO) and Configure-to-Order (CTO) environments face persistent challenges managing complex product configurations, multi-tiered pricing, and lengthy quoting processes. This study presents two original contributions. First, it proposes the Oracle CPQ Optimization Framework (OCOF), a six-component structured deployment model for Oracle Configure-Price-Quote (CPQ) in manufacturing enterprises, derived through a three-phase methodology comprising systematic literature synthesis, framework construction, and structured design evaluation. Second, it provides a benchmark-based evaluation using metrics from peer-reviewed and industry studies. Framework evaluation utilizing an eight-criterion design rubric derived from Critical Success Factor (CSF) literature demonstrates strong theoretical grounding, implementability, measurability, and dependency logic coherence across all six components. Benchmark evidence from peer-reviewed and industry sources indicates that structured CPQ optimization can achieve quote cycle time reductions of 33%, error rate reductions from 10–25% to near-zero, and sales productivity gains of up to 49%, consistent with performance improvements documented in enterprise system deployment literature. OCOF is compared against three established enterprise technology deployment frameworks, indicating superior specificity for manufacturing CPQ contexts.
Keywords:
Oracle CPQ, configure-price-quote, manufacturing automation, engineer-to-order, ERP integration, deployment framework, artificial intelligence, intelligent pricingReferences
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