SURADI, Agustinus; PURNOMO, Hindriyanto Dwi; HENDRY, . A User-Centred E-Government Service Design Framework to Enhance Public Trust in Sustainable Policies. Engineering, Technology & Applied Science Research, Greece, v. 16, n. 1, p. 31852–31862, 2026. DOI: 10.48084/etasr.14851. Disponível em: https://mail.etasr.com/index.php/ETASR/article/view/14851. Acesso em: 10 jun. 2026.